Frequently Asked Questions
Everything you need to know about shopping with Shopaleena.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Shopaleena accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window for cancellations or address changes. Please contact our support team immediately if you need to make an adjustment.
Are your materials ethically sourced?
Yes, we prioritize sustainable fashion. We work exclusively with manufacturers who follow fair labor practices and utilize eco-friendly fabrics whenever possible.